Position Posted Insurance -Sr Manager/Mgr/A Mgr/Sr Officers/Officers (EB, Pension,Life,General Insurance)23 Nov 08Insurance - Senior Managers/Manager/Officer (Employees Benefits, General Insurance)20 Nov 08Insurance - Pension Compliance Senior Officer/Assistant Manager15 Nov 08Assistant Property Manager08 Nov 08Senior Finance Manager08 Nov 08Insurance - Senior Manager/Manager/Assistant Manager/Senior Officer/Officer04 Nov 08Insurance - QA Customer Service (Manager/Assistant Manager/Senior Officer/Officer)29 Oct 08Insurance - GI Senior Manager/Manager/Asst Manager26 Oct 08 Company DescriptionororWe are experienced human resources professionals. Our expertise is in our in-depth knowledge of all industries, be it IT, financial, insurance, trading, manufacturing, industrial and engineering fields. We also offer professional advices on individual's career path and on the latest job market.**We also provide service of seeking work visa for expatriate candidates on behalf of the employer****Visit our Website:
http://www.polariscl.com.hk/** Insurance -Sr Manager/Mgr/A Mgr/Sr Officers/Officers (EB, Pension,Life,General Insurance) ** For hot job vacancies, visit our Website: http://www.polariscl.com.hk/**
On behalf of our insurance clients, we are seeking high calibre candidates for various positions in the area of Life, Pension, Group Employee Benefits, General Insurance.
GROUP EB
1. Senior Manager/Manager, Employee Benefits 35-55K 2.Senior Marketing Specialist (Employee Benefits)
PENSION
3. Senior Officer/Assistant Manager, Provident Funds Compliance
4. Pension Administration - Officer/Senior Officer
LIFE
5.Director of Agency Customer Marketing - Agency Operations 6.Senior Claims Assessor7.Senior Customer Service Representative/Officer, Call Centre 8. Senior Administration Officer, Cashiering & Premium Collection Services
GENERAL INSURANCE
9. GI - Business Development Managers 10.Assistant Marine Manager (Policy Processing) 11. Medical Underwriters
12.Group Medical Claims Officer/Clerk)13. GI Brokerage -Assistant Manager/Officer
14. Supervisor (Underwriting)
GROUP EB
1. Senior Manager/Manager, Employee Benefits 35-50K Responsibilities- Assist in the development and execution of effective long and short-term marketing, branding and communications strategies for Employee Benefits products and services - External and internal communications: As editor to identify stories and work with various Employee Benefits teams to edit and compile the external and internal newsletters, bulletins, Company's and agency intranet news portals as well as marketing collaterials and tools- Manage and co-ordinate resources to deliver marketing communications materials on time and in accordance with agreed strategy - Propose and coordinate customer campaigns or offers for generating new business and retention - Plan and manage recognition and incentives activities- Analysis sales campaigns MIS reports and solicit for management and users for the area of service and offer improvement- Conduct competitive study on branding and marketing initiatives- Coordinate and liaise with various internal and business teams for cross business lines initiatives and execute the campaigns- Oversee and manage customer relations on the area of complaint casesRequirements- University degree in communications, marketing or related disciplines - Over 8 years of working experience with at least 3-4 years in the financial service industry, prior working experience in MPF will be an advantage- Excellent English and Chinese copywriting and editorial skill - Strong interpersonal, communication and presentation skills- Ability to work multi-tasks and creative problem-solving skills, proactive and hardworking team leader and player- Innovative and strategic thinking ability in marketing communications and driving change- PC literate in Word, Excel, PowerPoint and Chinese Word Processing- Direct marketing experience
2. Senior Marketing Specialist (Employee Benefits) For insurance firmResponsibilities- Provide sales support such as preparing renewal proposals- Generate business results by retaining existing clients which will involve extensive rate negotiation, case analysis, joint client visit with agents to present ideas and solve issues, etc.- Identify business opportunities for up selling or cross selling- Conduct agency training and attend morning meetings Requirements:- Degree holder- At least 5 years of relevant work experience- Experience in the life insurance industry will be a definite advantage- Mature, independent and out-going- Organized and attentive to details- Excellent communication and presentation skills- Flexible and be a good team player- Strong customer focus- Good PC skill in MS Office, including Word, Excel and PowerPoint- Good command of spoken and written English and Chinese- Candidates with less experience will be considered for the position of "Employee Benefits Specialist"
PENSION
3. Senior Officer/Assistant Manager, Provident Funds Compliance
Responsibilities
- Review marketing materials in accordance with regulatory requirements
- Liaise with regulators in respect of disclosure requirements of the marketing materials
- Identify changes/addition of regulatory requirements relating to Employee Benefits operations
- Maintain procedure manuals (including contingency plans) in accordance with changes in legislative requirements and/or control measures
- Monitor the filing schedule of monthly, quarterly and annual returns to regulators
- Establish and maintain soft and hard copies of records
- Review control documentation, marketing materials for cross-selling activities
- Monitor and update the compliance database and compliance reporting
Requirements:
- Degree holder with major in Business Studies is preferred
- Minimum 4 years working experience with experience in monitoring regulatory requirements/or administration operation, prior experience in provident funds is preferred
- Understanding on provident funds related ordinances
- Self-initiative, organized and attentive to details
- Good communication skill and a good team player
- Concern for order and adherence to quality services
- Good in English and Chinese (written and spoken)
- Computer literate, familiar with Word, Excel, PDF, Chinese word-processing and PowerPoint
4. Pension Administration - Officer/Senior Officer
Responsibilities
- Supervise a small team of clerical staff to perform daily duties
- Monitor the work quality and turnaround of the process
- Follow up inquires from internal customers and banks
- Collect MIS data for manager’s review and analysis
- Review regularly the effectiveness of the team and the process
- Assist manager in ad hoc development and enhancement tasks
Requirements:
-Diploma/Degree in discipline related to accounting or provident funds operation
-At least 5 years of work experience with 3 years in supervisory level
-Independent, organized, numerical mind and details oriented
-Good leadership skills and able to motivate staff to meet service standards
-Good interpersonal and communications skills
-Logical mind with strong problem-solving capabilities
-Good PC skill in MS Office, including Word, Excel and MS Access
-Satisfactory of spoken and written English and Chinese
LIFE
5. Director of Agency Customer Marketing - Agency Operations Responsibilities- Increase the productivity of the agency force through:- customer segmentation strategies, as well as predictive CRM tools and techniques- customer marketing programs, especially orphan customer programs- cross-selling into the group customer base- Work with a small campaign and analytical team - Responsible to get infrastructure, system and tools in place so predictive CRM can enhance campaign effectivenessRequirements- Degree Holders- Over 10 years’ working experience in marketing in leading financial institutions- Candidate with experience in agency environment and CRM are preferable- Good leadership, interpersonal and communication skills- Strong analytical ability and business sense- Independent with high flexibility and able to work under pressure- PC literate in Word, Excel and PowerPoint- Good command of spoken and written English and Chinese
6. Senior Claims AssessorResponsibilities- processing major and minor claims (accident & hospitalization) up to specified approval limits- settle claims promptly in accordance with the Company's guidelines and service standard- review and approve cases for junior assessors- handle agency enquiries regarding to the claims issues- prepare monthly reports. Requirement- Degree in any discipline, preferably in business related disciplines - At least 5 years' working experience in Life Insurance Claims- Competent knowledge of claims / insurance concepts, principles and procedures- Good knowledge of medical terminology and information- Working knowledge of underwriting and policy administration- Customer service orientation with good communication and problem solving skills- Quality orientation and detail orientation- Good analytical and problem solving skills- Ability to work independently and under pressure- Good communication, interpersonal and presentation skills
7. Senior Customer Service Representative/Officer, Call Centre Responsibilities- Respond to customer queries and requests via phone and email - Deliver top rated one-stop-shop service through various contact channels.- Ensure customer complaints are effectively resolved- Cooperate with other teams and team members to ensure timely resolution of customer requests and problems- No shift work required- 5 days work- Formal training providedRequirements:- Diploma/Degree holder with 2-5 years' call center operation in MPF or Individual Insurance Mature and pleasant personalities- Must enjoy talking to customers and have good interpersonal skills- Self-motivated and able to work independently-Good communication skills in both written and spoken English and Chinese-PC literate in MS Office
8. Senior Administration Officer, Cashiering & Premium Collection Services Responsibilities - maintaining an efficient and effective premium collection operation of Individual Business for the Company. handling enquiries from various channels/customers relating to cashiering & premium collection; - handling reconciliation independently; - assisting in carrying out improvement related initiatives; participating in various projects including preparing user requirement and performing user acceptance test (UAT) on system enhancement.Requirement- F.7 standard or above, college/university graduate preferred- At least 3 years’ relevant working experience, preferably in the insurance/banking industry- Teller/Cashier experience is a definite advantage- Good command of both written and spoken English and Chinese - Strong communication and interpersonal skills- Good analytical and problem solving skills- Initiative, customer-focused and detail-oriented working attitude- Ability to work under pressure and independently- Good PC skills in MS Office
GENERAL INSURANCE
9. GI - Business Development Managers for sizeable general insurance companiesResponsibilities- Promote general insurance products through brokers and agents to achieve the top and bottom lines targets- Underwrite SME and personal insurance products within assigned authority- Prepare underwriting guidelines and design pricing models- Recruit qualified agencies to generate desirable business in order to meet departmental budget- Assist in product development and enhancement- Able to organize marketing activities and prepare sales planning independently- Prepare business analysis and management reportsRequirements- Possess good business relationship with insurance brokers and corporate insurance agencies- At least 10 years' relevant experience in General Insurance industry- Degree holder with professional insurance qualification- Strong technical knowledge in underwriting all lines of general insurance products- Able to prepare underwriting guidelines and design pricing models- Market-oriented, self-motivated and able to work under pressure- Candidate
10. Assistant Marine Manager (Policy Processing) Responsibilities- Oversee and handle underwriting and policy issuance of marine cargo business - Answer enquiries from internal and external parties - Prepare management statistics and report - Responsible for supervising a team of staff - Other ad hoc projects as required Requirements - At least 8 years' relevant experience in general insurance industry with 5 years at supervisory level - F.7 or above - Possess professional insurance qualification - Detail-oriented - Candidate should be a good team player, self-initiative, proficient in MS Office and good command of both spoken & written English.11. Medical Underwriters Responsibilities- Review and update the underwriting guidelines & procedures, and policy wordings to ensure our competitiveness and quality standards - Liaise and negotiate with internal and external parties including reinsurers - Establish and develop training plans and materials for underwriters - Prepare management reports and analysis in monitoring business performance - Supervise a small team of members in underwriting medical insuranceRequirements- Minimum 7 years' medical underwriting of which 3 years in supervisory level - Degree holder with professional insurance qualification - Possess professional insurance qualification will be an advantage - Good analytical skills and medical knowledge - Good communication and interpersonal skills - Candidate with less experience will also be considered
12.Group Medical Claims Officer/Clerk)Responsibilities-Respond to customer enquiries and provide solution and information within the standard service time in relation to medical claims-Ensure accuracy and review procedures for continuous improvement-Supervise and participate daily administrative and coordination duties in medical claims-Responsible for adjudication of medical claim in group operations-Ensure timely services and quality of work and participate in company initiatives and project arrangement-Cooperate with other teams to meet the deadlines and expectation of services-Provide medical claims related training to internal staffs and agents-Develop and implement effective claims control measuresRequirements- Diploma/degree holder in any discipline, preferably in health care professional-Around 4 years of relevant work experience, preferably fromor medical field-Experience in working with people from difference cultures-Good interpersonal and customer services skills-Good data management and analysis skills-Attentive to details and patient-PC literate in Word, Excel and Chinese word processing-Good command of spoken and written English and Chines
13. GI Brokerage -Assistant Manager/Officer
Responsibilities- To provide administration support to the Account Managers on day to day client servicing including but not limit to Employee Benefits and MPF - Handle clients' enquiries and provide new and renewal quotations to external clients- To provide administrative support including policy maintenance and client servicing- Take care some client accounts as an Account ManagerRequirements- Degree / Diploma in any discipline with relevant insurance qualifications (Candidates currently sitting for ACII or ANZIFF (Snr Assoc) exam will also be considered)- Passed IIQAS Paper 1, 2 and MPF- Familiar with commercial line (e.g. Marine Cargo, Motor, Liability, Employee Compensation Credit Risk, Professional Risk.... etc.)- With a least 5 years working experience in the area of Employee Benefits and MPF preferably in an insurance broker firm- Willing to learn, responsible and prepare to work overtime- Self-motivated and able to work independently
14. Supervisor (Underwriting) Responsibilities- Assist in products development and enhancement project - Assist in reviewing policy and clauses wording - Handle the Property risk accumulation control under supervision - Produce all RI treaty reports and statistics under guidance - Generate and follow up underwriting report for business analysis purpose Requirements - At least 5 years' working experience in technical underwriting for general lines of insurance - F.5 or above - Possess professional insurance qualification - Good knowledge in handling product development and pricing models - Candidate should be a good team player, self-initiative, proficient in MS Office and good command of both spoken & written English.
Visit our website http://www.polariscl.com.hk/ forJob Details and Other Insurance posts.
Application MethodQuoting job title by sending Word resume to:Polaris Consultancy LtdEmail: polarcl@netvigator.comFax: 852-25811487Enquiry: 852-25811913
