Position Posted SENIOR MANAGER - CUSTOMER SERVICE21 Nov 08MANAGER - ACTUARIAL21 Nov 08ASSISTANT OFFICER - CUSTOMER SERVICE21 Nov 08MARKETING OFFICER - DIRECT MARKETING14 Nov 08ASSISTANT OFFICER, GROUP ADMINISTRATION AND MEDICAL - GENERAL INSURANCE & EMPLOYEE BENEFITS14 Nov 08ASSISTANT MANAGER, GROUP ADMINISTRATION AND MEDICAL - GENERAL INSURANCE & EMPLOYEE BENEFITS14 Nov 08ASSISTANT OFFICER - CUSTOMER SERVICE07 Nov 08ASSISTANT MANAGER - TRAINING & DEVELOPMENT07 Nov 08 Company DescriptionPrudential is Asia¡¦s leading European life insurer, and a major player in the Asian fund management sector. With a history of over 40 years in Hong Kong, our operation here is essential to our global business strategy. Hence, finding the right people for the right job is vital; continuously growing them is our mission. Our ¡§Always Listening, Always Understanding¡¨ credo guides us to provide the best services to our customers, and promote positive working relationships among our people throughout their careers with Prudential.
ASSISTANT OFFICER - CUSTOMER SERVICE Responsibilities
Deliver quality customer service on phone or at the service counter
Resolve customer enquiries and complaints in professional and timely manner
Assist in customer service programs
Requirements
F. 5 or above, preferably with professional insurance qualifications
At least 1 year Call Centre or customer service experience, preferably in life insurance or banking sectors
Excellent communication and interpersonal skills
Mature and customer focused
For other vacancies, please visit our website at http://www.prudential.com.hk/staffrecruit
We offer an attractive remuneration package and flexible benefits. Please send your application with present and expected salaries to Human Resources, 25/F, One Exchange Square, Central, Hong Kong OR email to staff.recruit@prudential.com.hk OR fax to 2525-0434.
Data collected will be used for recruitment purpose only and will be kept for 12 months. Only short-listed candidates will be notified.
