Position Posted Middleware Service Specialist19 Sep 08Technical Officer, Information Systems / Service Development (Ref: C617/794TO)19 Sep 08Application Developer (now TV / IPTV Application Development) (Ref: CT03SAD)19 Sep 08Mobile Network Specialist (Ref: C65DMNS)19 Sep 08¹q¸Ü¾P°â¨£²ß¥Í / *¹q¸Ü¾P°â¥D¥ô - »È¦æ / «OÀI / ±j¿nª÷ªA°È19 Sep 08Member Service Executive (Airline Services)19 Sep 08Financial Analyst19 Sep 08Customer Services Executive (Hotel Reservation)19 Sep 08 Company DescriptionPCCW Limited (SEHK:0008) is the premier communications provider in Hong Kong and one of Asia's leading IT&T players. Our contact center outsourcing business has also been the market leader of its kind in the region. With the deployment of leading edge technologies, world-class management practice and operational processes, we have developed a wide spectrum of clientele ranging from banking and financial institutes, government bodies, to the airlines and hospitality companies.
To further grow our outsourcing business, we are looking for people who are energetic, give their best and strive for personal and professional development in a company that nurtures innovative spirit, teamwork and open communication. We value employees who are customer orientated and have a global perspective and we provide our employees with best-in-class training and development opportunities.
Customer Services Executive (Hotel Reservation) We operate and manage, for a major entertainment and hospitality company, a dedicated Contact Center. We are now looking for people with a sensitive, caring, and professional manner to deliver unparalleled customer service to our guests. You will be required to contribute to the total customer satisfaction by handling customer¡¦s inquiries & correspondence, resolving customer issues, consolidating customer feedback as well as identifying customer service issues in a tactful and timely manner.
The successful candidate should meet the following requirements:
Form 5 graduate or above
Good in customer services
Good interpersonal and communication skills
Fluent in English, Mandarin & Cantonese
Willing to perform shift duties on public holidays and weekends
5-day work per week
For enquiries, please call: 2883 2002
If you have the desire for an exciting and rewarding career, please send us your resume immediately quoting the reference number, your present and expected salary via post, email or fax to Human Resources Department.
Post: PCCW Limited, Human Resources Department, 16/F, Lockhart Exchange Building, 3 Hennessy Road, Wan Chai, Hong Kong
Email: ycktrain@pccw.com
Fax: 2637 7277
For more information on other job opportunities of PCCW, please visit our website at
http://www.pccw.com/eng/Careers/CurrentOpenings/ExperiencedOpportunities.html
PCCW is an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for recruitment related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.
www.pccw.com