Client Services Executive (On-site Support) Duties:
§ Provide on-site account servicing to premium corporate customers
§ Handle customers' enquiries on handset & PDA device, liaise with related parties for following up actions & handling account related services in a professional manner
§ Co-ordinate with other departments to handle corporate account issues
§ Provide customers' feedback and operation enhancement recommendations for further improvement
§ Provide on-site training to corporate customers on handset & PDA device
§ Provide consultancy service on advance mobile service/solutions advice
Requirements:
§ Degree in Engineering, IT, Business Administration, Marketing or equivalent
§ At least 2 years of working experience preferably in customer service field
§ Experience in on-site customer services is preferred
§ Strong presentation, communication & interpersonal skills
§ Good in PC skills, handset & PDA operations
§ Mature, meticulous, independent with the ability to work on tight deadlines
§ Good written & spoken English is a must
Interested parties please apply with full resume stating our reference code, present and expected salary to the following e-mail :7hr-recruit@smartone-vodafone.comAll data supplied will be kept in strict confidence and used for employment related purpose.Only short-listed candidates will be contacted.You are welcome to visit our website : smartone-vodafone.com
