Officer, Visitor Services Post Date: 13 Mar 09Responsibilities:
To provide quality visitor service to Japanese visitors by answering enquiries from Japanese Visitor Hotline
To handle written enquiries and visitors' feedback
To support special projects in relations to visitor services enhancement initiatives
To provide daily administrative supports
Requirements:
University graduate, preferably with 2 years related working experiences
Fluency in spoken Japanese with proficiency in written English and Chinese (including simplified chinese)
Mature, self-motivated, attentive to details and able to work under pressure
Good interpersonal and organization skills
Proficient in computer applications including Microsoft Word, Excel, Powerpoint and Chinese word-processing
Willing to work on roster basis including weekends, public holidays and under adverse weather conditions
Interested parties please send resume with present and expected salary by email to: talent@hktb.com or by mail to "Human Resources Department, Hong Kong Tourism Board, 9th-11th Floors, Citicorp Centre, 18 Whitfield Road, North Point, Hong Kong" on or before 22 March 2009. Late applications will not be considered.
Personal data provided by job applicants will be used strictly in accordance with our personal data policies, a copy of which will be provided upon request. Applicants may also contact the data protection officer for a copy of the Personal Information Collection Statement pertaining to recruitment, email address: dp-officer@hktb.com.
Only shortlisted applications will receive our response. All information received will be kept in strict confidence and only for employment-related purpose.
