Responsible for providing full time support to Distributor Enquiry Team to provide professional advice and maintain good service standard.
Responsible for working as expertise adviser to handle/follow up complex cases such as appeal, complaint, special handling cases escalated by related CS team members.
QUALIFICATIONS:
University graduate with FLMI
At least 8 years’ life insurance experience, with 6 years solid experience in Policy Administration and with 5 years solid experience in supervisory role
Strong technical skills and knowledge of Policy Administration
Customer centric minded and good communication skills
Result-oriented, self-motivated, patient, cheerful and positive
High emotional maturity and able to work under pressure
Excellent command of both written and spoken English and Chinese, Mandarin is an advantage
Interested Applicants please send your resume (in Word format) together with present and expected salary to Erwin De Smet:
Tel: (852) 2521-5118 ext.824
Email: erwin.desmet@pplesearch.com
** For more job opportunities, please visit our website: www.pplesearch.com **
