Customer Service Representative - Hong Kong

Position Posted Customer Service Representative03 Nov 08Account Manager - Employee Benefits30 Oct 08Officer - Office Administration23 Oct 08(Senior) Account Manager23 Oct 08Senior Consultant - Risk Accounting (Regional Position)23 Oct 08Telemarketer23 Oct 08Temporary Clerk (5-day work) - Full Time21 Oct 08Finance Manager - Operations & Projects17 Oct 08 Company DescriptionAon Corporation (NYSE: AOC) is the leading global provider of risk management services, insurance and reinsurance brokerage, human capital and management consulting. Through its 36,000 colleagues worldwide, Aon readily delivers distinctive client value via innovative and effective risk management and workforce productivity solutions. Our industry-leading global resources, technical expertise and industry knowledge are delivered locally through more than 500 offices in more than 120 countries. Aon was named the world’s best broker by Euromoney magazine’s 2008 Insurance Survey. In 2008, Aon ranked highest on the Business Insurance ranking of the world’s largest insurance brokers based on commercial retail, wholesale, reinsurance and personal lines brokerage revenues. Aon also was ranked by A.M. Best as the number one insurance broker based on brokerage revenues in 2007 and 2008, and was voted best insurance intermediary, best reinsurance intermediary, and best employee benefits consulting firm in 2007 and 2008 by the readers of Business Insurance. For more information on Aon, log onto www.aon.com

Aon Hong Kong is the regional headquarters for Asia Pacific and helps a wide range of clients develop effective risk management and workforce productivity solutions. For more about Aon Hong Kong, log onto www.aon.com.hk

Customer Service Representative Job Scope:

To provide professional customer services via handling customer service hotline and walk in clients
To provide after-sales services to clients
To prepare different policy documents
To liaise and follow up with clients and underwriters
To provide clerical and administrative support to the team e.g. data inputting and filing

Experience & Qualifications required:

F.7 or above with 1 to 2 years working experience in customer service and/or insurance industry; knowledge in Motor Insurance preferred
Passed in IIQE papers
Good customer service skills and effective communication skills
Well-organizedwith goodadministration skills
Good command of spoken and written English and Chinese; knowledge of Mandarin is highly preferable
Good command of PC skills including MS Word, Excel & Chinese typing

If you are interested in the position, please send your full resume to the Human Resources Office by email to humanresources@aon-asia.com or by fax to 2861-6673 or by post to HR Director, Aon Hong Kong Limited, 21/F Aon China Building, 29 Queen's Road Central, Hong Kong, for interview.If you do not hear from us within eight weeks, your application will be considered unsuccessful.Information provided by job applicants will be treated in strict confidence and used only for recruitment-related purpose.