Tuesday, October 14, 2008

Customer Service Officer - Hong Kong

Position Posted Accountant15 Oct 08Policy Administrator15 Oct 08Customer Service Officer15 Oct 08Business Development Manager09 Oct 08 Company DescriptionGoodhealth Worldwide (Asia Pacific) Ltd +- An Aetna Company is the subsidiary of Aetna Global Benefits and one of the nation’s leading diversified health care benefits companies, serving members with information and resources to help them make better informed decisions about their health care.

Internationally, Goodhealth provides medical expenses insurance for expatriates and local national in over 100 countries. We have a network of regional offices and key expatriate locations +- US, UK & Europe, Americas, Asia Pacific and the Middle East to serve both policyholders and brokers over the world.

To cope with our expanding business, we are currently looking for high caliber candidates for the following vacancy in Hong Kong office.

Customer Service Officer Job Duties:

- Provide customer services to clients (mainly expatriates living in Asia) and insurance brokers

- Process new applications, renewals and adjustment and handle any queries

- Follow up premium collection and verify premium payment amount

- Handle sales calls in the absence of the trained sales staff, obtain sufficient information for a call back to be made

Requirements:

- Excellent spoken English

- 1 - 2years experience in customer service (preferably in medical insurance field)

- Knowledge of medical insurance products and terms are preferred

- Service driven, organized, independent, hard-working

- Good interpersonal skills and team players

- Able to work under tight timelines and high pressure

Benefits:

- 5 days work

- Attractive remuneration

- Comprehensive medical and dental benefits and 15 days of company holidays

- Location: Admiralty

If you are interested of the above positions, please send your application with full resume, quoting the reference number, your present and expected salary by email resume@goodhealth.com.hk to the Human Resources Department.

Our website: www.goodhealthworldwide.com

* Goodhealth is an equal opportunity employer and welcomes applications from all qualified candidates.

All information provided by applicants will be used strictly for recruitment purposes only and they will be destroyed after 6 months.