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Customer Service Officer - Specialty Services The PositionWe are seeking dynamic, resourceful and mature individuals to join us as Customer Service Officer in the Hong Kong 24 hours Alarm Centre, Specialty Services Team. This is a career for individuals who aspire a fast-paced and highly challenging environment, and who has a passion to serve and provide the highest standard of solutions for our clients. You will be working on shift duties by roster and form part of the network with other Alarm Centres in the group to assist clients in building brand loyalty and to coordinate delivery of concierge services which include travel, home & automobile assistance, product advisories and by working with each client to design and implement programs that work best for them. The Ideal Candidate
- Passionate about customer services- Excellent spoken and written English, Cantonese & Mandarin (Trilingual) skills- Good communication and interpersonal skills- Ability to cope with changes- Patience, able to work under pressure- Team player and self-initiative- Quick response to deliver concierge services to meet our clients in need- Experience in call centres, assistance companies and/or hospitality industry will be an advantage- Less relevant working experiences will be regarded as a junior positionInterested candidates are invited to email your detailed resume quoting job reference and expected salary to careergen.hk@internationalsos.com or fax your CV to 2866-6772. We will offer attractive remuneration; generous fringe benefits; 4-days work week and career development programs (both locally and internationally) to the right candidate. For more information on our company, please visit : www.internationalsos.comThe information provided by job applicants will be treated in strict confidence and used only for recruitment-related purposes. Personal data of those unsuccessful applicants will be destroyed when they are no longer in use. If you do not hear from us within six weeks, you may assume your application has been unsuccessful.We are an equal opportunity employer. We value a diversified workplace and applications are welcome from all qualified candidates.2008 International SOS (HK) Ltd. International SOS (HK) Ltd. refers to the individual member firms of the worldwide International SOS organization. All rights reserved.
