Customer Service Officer (Ref: JOBSDB-CS) The incumbent will be mainly responsible for handling customer complaints and enquiries, as well as communicating with shops & related departments for case investigation and follow up.
Requirements:
Higher Diploma or above in customer services, catering, hospitality or related subject
At least 2 years working experiences in customer services preferably in F & B industry
Excellent telephone manner with good customer servicing and communication skills
Good command of both written and spoken English and Chinese
Proficient in PC application such as Excel, Word, Power Point and Chinese Word Processing
Interested parties please apply with details of academic qualifications, work experience, present and expected salary to:
Human Resources Department,
Pizza Hut Hong Kong Management Ltd.,
Room 302, 3/F Asian House,
1 Hennessy Road,
Wanchai,
Hong Kong
or by e-mail to
hr@jrghk.com or fax: 2416 8599
Please quote reference on envelope / subject. Only shortlisted applicants will be notified. All applications will be treated in strict confidence and only used for the purpose of selection.
A member of the Jardine Matheson Group