"TOP TEN BEST EMPLOYERS IN HONG KONG"
Hewitt Associates (2007)
"BEST FIVE-STAR HOTEL (ASIA)"
TravelWeekly Industry Asia Awards (2007)
"GOLD AWARD FOR TOTAL QUALITY MANAGEMENT"
Hong Kong Management Association Quality Awards (2007)
Langham Place, Mongkok, Hong Kong is a 665-room five-star hotel. The hotel forms the heart of a prime retail, office and hospitality development that materializes into the spectacular new Langham Place in Mongkok.
Recognizing that our colleagues are our best assets, the team has developed a set of CHAMPION values to guide every member of our big family in one single-minded direction. We are committed to create a CHAMPION team by providing the right environment where everyone can meet their full potential.
Our Vision:
We will change the face of Mongkok forever.
Our Mission:
We are the five-star champion of Mongkok renowned for unique and innovative service solutions. We will provide a quality environment that feels like home for both customers and colleagues alike, allowing all to reach their full potential. The change starts from us.
DIRECTOR OF TOTAL QUALITY MANAGEMENT / TOTAL QUALITY MANAGER Job Summary
Establish a management model in the Hotel based on the Malcolm Baldrige criteria for excellence
Develop quality assurance systems and implement TQM practices
Coordinate with internal departments to drive process improvement
Identify and document good practices and standard procedures
Deliver training workshops and creative projects
Job Requirements
Bachelor degree or equivalent in industrial engineering, business, hospitality or related discipline
At least 5 years working experience with 2 years at supervisory position
Sound experience in applying quality tools and developing quality systems
Excellent interpersonal and presentation skills
Skillful in Word, PowerPoint and Excel Processing
Proficiency in both written and spoken English and Chinese
Join Me and Enjoy our Colleague Benefits
A competitive remuneration package will be offered to successful candidates with fridge benefits as follows:
5-day work week
On-the-job training (such as language courses, supervisory/ managerial development training)
Life insurance
Medical, dental and hospitalization benefits
Free accommodation in overseas hotels
Free duty meals
Banquet discount and colleague purchase discounts
Interested candidates, please send your application to Director, Intellectual Capital and Quality, Langham Place, Mongkok, Hong Kong, by:
1. e-mail, at hkg.lph.hrd@langhamhotels.com; or
2. completing online application form on our career page http://career.langhamhotels.com
* Please state clearly your position of interest in the cover letter and resume
* Personal data collected will be treated in the strictest confidence and used for recruitment purposes only
555 SHANGHAI STREET, MONGKOK, KOWLOON, HONG KONG
T (852) 3552 3194
F (852) 3552 3079
